How Technology Affects Small Business

How Technology Affects Small Business

Small businesses depend on technology to help them operate but how technology affects small business? Technology has the potential of affecting small businesses in positive and adverse ways, depending on what a company’s goals are with their products as well as how successful employees can adopt new systems that have been put into place.

Share and Collaborate

Small businesses work closely with their clients in order to provide the services and products that add value to their lifestyles. Going from an idea to a finished service or product requires small business owners and employees of these companies, as well as external vendors like graphic designers, accountants, lawyers, etc., who collaborate over online tools such as e-mail and instant messenger programs in order to create the final product or service for the client.

For small businesses, e-mail and instant messenger are a huge technological advantage because they offer the ability to get connected with people across long distances instantly. Web-based project management programs such as 5 pm, Basecamp, and Zoho Projects give you all of your information in one place–the hub for up-to-date data that is accessible regardless of where anyone might be located.

Flexible Work Environments

Technology can be a curse or blessing for small business owners. Many have the opportunity to work in an office, from home, or on the road, but it also gives many employees opportunities all over the world at their fingertips. They must weigh out what will provide them with more success in this competitive global environment before taking any decisions about whether or not technology is right for your company.

Instant Connection With Customers

Technology gives small business owners the ability to connect with their customers in a way that provides instant feedback. No longer do they need to send out surveys and wait for weeks, nor are there any limits on how often you can contact them- it’s all available at your fingertips.

A recent study by Intuit found that 72% of respondents said, “I would be more likely to buy from an online seller again if I received customer service after my purchase.” So not only does this technology reduce waiting time but also increases revenue!

Online Stores

Technology is giving artists the opportunity to sell their products without buying a store. No storefronts are needed! Consumers are switching from going out shopping in person and instead opting for online stores due to the convenience of this new medium and the variety available on the web.

Employee Training

As small businesses apply new technologies into their processes, they provide training to new and veteran employees. New workers can easily adapt to technological changes, but veterans may resist or experience a learning curve that is likely temporary as it will only temporarily reduce productivity.


How has technology affected small businesses?

Technology is essential for any business looking to grow and connect with customers. With e-mail, blogs, social networks, and forums, small businesses can immediately get feedback from their customers and act on it if they see fit!

How does technology affect a business?

Technology has changed the face of business forever. It’s easier to manufacture, communicate and sell your products thanks to smarter technology like 3D printing or apps that give you a clear overview. Keep up with these innovations for maximum success in today’s always-on world!

How has the Internet affected small businesses?

The Internet has made it easier for small business owners to be mobile by making it possible to manage a business from anywhere. A traveling owner can stay in touch with office staff and colleagues through an online chat function and exchange important documents or messages with anyone at any location worldwide!

What are examples of business technology?

The 7 Most Common Types of Business Technology

  • Computers.
  • Software. 
  • Networking.
  • Telephone Communication.
  • Accounting System.
  • Inventory Control System.
Penny Harper
Penny Harper
Penny is a content editor who loves to read books and writes poetry. Her passion leads the way to be the best editor of the company.