Roles and Responsibilities of ERP

Roles and Responsibilities of ERP

An ERP consultant is essential in the development of a successful ERP system. ERP consultants assist with the installation process and work to resolve any issues that emerge. While implementing ERP modules, an ERP consultant must match the needs of the ERP project done by the Vendor.

An ERP functional consultant should be able to identify the strengths and weaknesses of an ERP product and, rather than changing the ERP system, aim to improve the business process.

An ERP functional consultant must be familiar with a company’s business environment, flow, and processes, as well as the enhancement of each business process throughout the deployment of an ERP solution to improve productivity and profitability.

ERP software streamlines corporate processes and workflows, but ERP consultants assist you in providing best-in-industry processes to sustain long-term and short-term growth. Customer Relationship Management, Production, Manufacturing, Human Resources Management, Supply Management, Finance, Product Lifecycle Management, Inventory, Purchase, and other departments and procedures or business models must all be understood.

It may not be possible for a business owner to have a complete awareness of all departments and operations. An ERP functional consultant may assist you in identifying existing business processes and putting current business flow diagrams and activity diagrams into practice. The ERP consultant assists in grasping the customer’s requirements and is capable of providing a solution to challenges in the business process. ERP consultants are well-versed in both technical and functional aspects, as well as the most up-to-date business intelligence technologies.

Businesses processes:

ERP systems not only manage business processes, but also assist with crucial choices such as customer retention through timely services, staff management, warehouse management, supplier management, and so on. Businesses that aim to use an ERP solution should be prepared to integrate the system more effectively.

Businesses can understand the efficacy of an ERP solution with the aid of specialist organizations or an external ERP consultant. ERP consultants are capable of understanding and optimizing an organization’s business operations.

A group of ERP experts, both internal and external, can help you make an informed choice about ERP project design. Because ERP isn’t only for one department, it’s advantageous and welldesigned for all of them. There is a probability that adjustments in internal processes will need to be redesigned before or during ERP adoption to improve efficiency and growth.

It’s important to understand that enterprise resource planning isn’t just a piece of software for one department. Despite its many advantages, one of the most crucial things to remember is that it helps you to simplify every department vial, allowing for proper decision-making and growth. As a result, a thorough grasp of information flow is required for successful development.

Implementing an ERP system on its own will not help the company succeed. Though the ROI of an ERP system may be used to assess its efficacy, the purpose of measurement is to enhance performance, and processes are the best place to start.

ERP Functional Consultant Roles and Responsibilities:


An ERP functional consultant’s primary responsibility is to manage the entire ERP implementation lifecycle, which includes everything from understanding an organization’s business processes to project management and design of various phases of ERP implementation, such as customizations, integration, support, and understanding of forms, fields, and workflows.

ERP Support:

In the development of any ERP program, support is critical. ERP functional consultants guarantee that the organization implements a complete solution that meets their business needs and manages the client project from start to finish. In the case of a large ERP installation, ERP consultants continue to assist organizations with phase 2 development after the project is completed.

Enhance Business Processes:

An ERP consultant ensures that the organization’s business processes are optimized for increased growth. Consultants assist in the study of business needs, the definition of ERP objectives, and the optimization of organizational processes. These procedures and workflows are addressed adequately even in ERP solutions.

Resolving Complicated Difficulties:

Every firm has both simple and complex processes; an ERP consultant’s role also includes resolving complex process issues and incorporating data mining into the solution.

Preparing Test Cases:

Functional consultants are sometimes required to develop test cases to test the present ERP system. Unit testing, System Integration Testing, Performance Testing, User Acceptance Testing, Regression Testing, and any client-specific software testing are all examples of testing.


An ERP deployment consists of numerous modules for areas such as sales, buying, accounting, finance, and human resources. An ERP functional consultant offers the essential assistance and guidance for each department, as well as verticals like trading, manufacturing, and service, among others.


One of the most crucial aspects of any ERP system is training, which is often overlooked by organizations once the implementation is complete. As the end-user, you must grasp how the program works and what functions ERP offers. In addition, a functional consultant may assist a company with the training, either on-site or online. To make the best use of ERP after deployment, proper training documentation must be prepared.


The consultant assists in the preparation of the system design and documentation, which includes forms, workflows, procedures, fields, and any other areas that firms need in their ERP system. The project plan and ERP system stages are also included in the documentation. This aids in the establishment of suitable go-live objectives for the company.

Improve your knowledge:

An ERP consultant may assist you in keeping up to speed with domain field practices and associated technologies.


Consultants assist with day-to-day ERP software operations and offer detailed activity reports on the plan, schedules, demo, go-live, and support stages.


Having an ERP functional consultant helps you build a good strategy and functions that your organization may be missing, regardless of the ERP system you choose or deploy for your business. ERP consultants assist you in implementing a successful ERP system that will help your company flourish.

Gena Jones
Gena Jones ensures the work that everyone in the company is putting is of good quality and won't be compromised.